Déclaration De Confidentialité

During the processing we conform to the requirements of the applicable data protection legislation. This means we:

  • clearly specify our purposes before we process personal data, by using this Privacy Statement;
  • limit our collection of personal data to only the personal data needed for legitimate purposes;
  • first ask for explicit permission to process your personal data in cases where your permission is required;
  • take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
  • respect your right to inspect, correct or delete your personal data held by us.

RouteXL is the party responsible for all data processing. Dans cette déclaration de confidentialité, nous allons vous expliquer quelles données personnelles que nous recueillons et à quelles fins. Nous vous recommandons de lire attentivement.


You can use our service to create routes and distance tables. For this purpose, you must enter addresses or locations. Optionally you can add additional information to these addresses as comments, e.g. numéros de téléphone. These may be personal data. We store this data as it is essential to our service, for example to use a route at a later moment or to share it with other people, like co-workers.

When you have an account and you are logged in, the routes you create are marked private by default. Only you can view and use them. You can mark routes public, which means anyone can view and use the route. You can delete routes from your account, after which the personal data will be removed permanently.


Via RouteXL you can take out a paid subscription.

For this purpose, we use your payment details, phone number, email address, name and address details, invoice address and ip address. We need this data because of our agreement with you. We store this information until you cancel your subscription and seven years thereafter (the legal retention period).

We collaborate with other organisations, that may receive your personal data. To handle your payments, we work together with our payment providers PayPal and Mollie, and our invoicing provider eFactuurDirect. Of these parties, PayPal is established outside the EU.

Formulaire de contact et de la Newsletter

You can use our contact form to ask questions or make any request.

For this purpose, we use your ip address, email address and nickname.We do this on the basis of your consent. We store this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in case you have any following questions and train our customer service to improve even more.

Nous avons un bulletin pour informer les personnes intéressées de nos produits et / ou services. Chaque lettre d'information contient un lien qui vous désabonner de notre newsletter. You can also use your account to do this. Your e-mail address is automatically added to the list of subscribers. We store this information for three months after you cancelled your subscription.


Certaines fonctionnalités de notre service exigent de vous inscrire à l'avance. You will have to provide some information about yourself and choose a username and password for the account that we will set up for you.

For this purpose, we use your nickname and email address. We need this data because of our agreement with you. We store this information until you close your account.

Nous allons conserver ces données de sorte que vous ne disposez pas de re-saisir à chaque fois que vous visitez notre site Web, and in order to contact you in connection with the execution of the agreement, facturation et de paiement, et de fournir un aperçu des produits et services que vous nous avez achetés.


Other than the notifications on the website, we can inform you about new products or services by e-mail or via social media. You can object at all times against this promotional communication. Every e-mail contains a cancellation link. On social media, you can block or unfollow us.

Location data

Si nécessaire, nous pouvons recueillir vos données de localisation (GPS) via your browser. Si tel est le cas, vous serez invité à donner son consentement préalable.

This location data and other personal data can also be stored and processed by the providers of the geocoding, navigation and/or mapping services that we use for your routes, such as Google, Apple, Microsoft, Ici, Mapquest or Mapbox. The data could also be used by, par exemple, Google or Apple itself. Nous avons aucun contrôle sur leurs actions. Nous vous recommandons de lire la déclaration de confidentialité applicable du fournisseur en question.


Nous ne publierons pas les données de votre client.

Fournir des données relatives aux tierces parties

Except for the parties mentioned above, we do not under any circumstance provide your personal data to other companies or organisations, unless we are required so by law (par exemple, when the police demands access to personal data in case of a suspected crime).

Our website may feature social media buttons. Ces boutons sont utilisés par les fournisseurs de ces services pour collecter vos données personnelles.


We keep statistics on the use of our online service. When a route is deleted, we keep an anonymized summary of the route, without any personal data such as addresses, locations and comments, for our statistics.


Our online service makes use of cookies. Cookies are small files in which we can store information, so that you do not have to fill that information again. Our service requires cookies to function as intended. We can also use them to see whether you are visiting us again. You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that.

Google Analytics

We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We don’t allow Google to use information obtained by Analytics for other Google services, and we anonymize the IP-adresses.


Nous prenons des mesures de sécurité visant à réduire l'abus et l'accès non autorisé aux données personnelles.

Modifications apportées à cette déclaration de confidentialité

Nous nous réservons le droit de modifier cette déclaration. We recommend that you consult this statement on a regular basis, de sorte que vous restez informé de toute modification.

Inspection et modification de vos données

Vous pouvez toujours nous contacter si vous avez des questions concernant notre politique de confidentialité ou désirez revoir, modifier ou supprimer vos données personnelles. Please note that you always make clear who you are, so that we can assure that we do not modify or remove the data from the wrong person.


If you think that we are not helping you in the right way, you have the right to lodge a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.

Contact details

Kennemerstraatweg 464
1851NG Heiloo

This privacy statement was last amended on May 25th, 2018.

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